When you contact us enquiring about an appointment, our reception team will ask for a brief reason for the call. This is purely to ensure we can signpost you appropriately, or book your appointment with the right person.
Some appointments may be signposted to a local pharmacy, NHS 111, or the urgent treatment centre – if this is the most appropriate place for you to be treated.
At Goodly Dale, our clinical team all have different (and specific) expertise, so we want you to be seen by the right person (that might be an HCA, Nurse, Advanced Nurse Practitioner, Pharmacist, Health and Wellbeing Coach, General Practice Assistant or GP).
Also, to devote the right time and safe headspace to every problem or query you may have, we run a ‘1 appointment, 1 problem’ system. We have pre-bookable appointments available, so don’t save things up – contact us or look online using the Patient Access or NHS App, and book in advance for any non-acute issues. 🙂
Have a good day everyone!
Take care,
Nick@Windermere.