Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

Your care records The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside ... [continue] Access to medical records

Complaints and compliments

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager by telephone or, if ... [continue] Complaints and compliments

COVID-19 Information

Please could we kindly ask you not to contact the practice for information about the vaccine or to ask for an appointment. When it is the right time for you ... [continue] COVID-19 Information

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. You can register by either: completing a form available from ... [continue] How to register

Named GP

All patients at Windermere & Bowness Medical Practice have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the ... [continue] Named GP

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Practice boundary

Please use the map below to see if you live within our practice boundary. 

Privacy

This Practice is supporting vital health and car planning and research by sharing your data with NHS Digital. For More information about this see the GP Practice Privacy Notice for ... [continue] Privacy

Two Week Referrals

Why refer? Our Healthcare Professionals will discuss with you and, or if appropriate, your carer, about why a referral is being recommended. It is usually because your GP wants a ... [continue] Two Week Referrals

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form below. If you move ... [continue] Updating your details

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour

Your visit to the practice

To have a virtual tour of Windermere and Bowness Medical Practice please click here